Commercial Lines Claims Liaison - Remote (70K-80K)

Position Overview

We are one of the largest independent brokerages in the Southeast. We have been in business for 50+ years and are continuing to grow. Due to our continued growth, we are seeking a detail-oriented and proactive Commercial Lines Claims Liaison to join our team. This remote position will play a crucial role in managing and coordinating claims for our commercial lines clients, ensuring timely and accurate resolution while maintaining exceptional customer service standards. This is a fully remote position!!

Key Responsibilities

• Serve as the primary point of contact for commercial lines claims, facilitating communication between clients, brokers, and insurance carriers.
• Evaluate and process claims submissions, ensuring all necessary documentation is collected and submitted in a timely manner.
• Monitor the progress of claims and provide updates to clients and brokers as needed.
• Address audit inquiries and concerns related to claims data.
• Assist clients with understanding their coverage and claims process, providing guidance and support to ensure a positive experience.
• Collaborate with internal teams to resolve any issues or disputes that may arise during the claims process.
• Act as back-up to Account Manager and Account Service Manager roles when needed. 
• Conduct regular follow-ups on outstanding claims and work to expedite resolutions.

Qualifications

• High school diploma or equivalent required; Bachelors Degree preferred. 
• Minimum of 3 years of experience in insurance; preferably in claims positions. 
• Strong knowledge of property and casualty insurance principles and practices.
• Active Property & Casualty license required. 
• Proficient in using claims management software and Microsoft Office Suite.

Benefits

• Competitive Base Salary: $70,000 - $80,000 (DOE) 
• Health, dental, and vision benefits package
• 401K with company match
• Life Insurance, Short & Long Term Disability, Accident, Critical Illness, etc.
• 8 Paid Holidays Per Year plus your birthday and a day to volunteer
• Generous vacation package

For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.